Privacy Policy

This Privacy Policy explains how Stone City Story handles personal data when you use theorylightcottage.study, make an inquiry, or arrange a guided nature walk or local day excursion. It describes the main categories of data we process, the reasons for processing, and the choices and rights available to you.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

01 · Collection

Data We Collect

We may collect identification and contact details, booking and payment-related information, route preference and fitness details, communication records, and technical data such as device, browser, and usage information. Where needed for a specific excursion, we may also process information relevant to meeting point coordination, weather checks, route suitability, and return-plan confirmation.

The categories of data collected depend on booking, inquiry, and site-use activity.

02 · Sources

How We Collect Data

We receive data from website requests, email, phone calls, booking communications, payment processing, and follow-up messages related to excursion planning or completion. We may also generate internal records from customer service interactions, operational checks, and website analytics or cookie-based activity.

Most information is provided directly by the user or created during service administration.

03 · Cookies

Types of Cookies

Cookies may be necessary for core site functions, used to remember preferences, or used to understand how the site is used. Depending on their purpose, cookies may be session-based or persistent, and may support security, performance, and basic analytics.

We use a limited set of cookies for operation, measurement, and preference handling.

04 · Controls

Cookie Controls

You may manage or block cookies through your browser controls and, where available, any site-level preference tools. If cookies are disabled, some features may not work as intended, including form handling, session continuity, or basic usage measurement.

Cookie settings can usually be adjusted in the browser, though some site functions may be affected.

Why We Use Data

We use personal data to respond to inquiries, manage bookings, confirm meeting and return arrangements, review route suitability, process payments, communicate about weather or access changes, maintain records, improve site performance, and meet legal or accounting obligations. We may also use limited technical data to secure the website, prevent misuse, and understand general usage patterns.

Processing is limited to operational needs connected with the website and excursions.

Service Providers and Partners

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational partners that help us manage bookings, payments, site functionality, and customer communications. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, lawful requests, tax or accounting obligations, or to protect our rights, guests, staff, or the security of our services. We may also share information where disclosure is necessary to respond to a dispute or enforce our terms.

Disclosure to public authorities is limited to situations where a legal duty applies.

Your Rights

You may have the right to request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground is used, subject to legal limits.

Available rights depend on the nature of the data and the law that applies to the request.

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the nature of the request. We may ask for additional details where needed to confirm identity, protect confidentiality, or determine whether an exception applies.

Requests are handled after reasonable verification of identity and scope.

Retention of Data

Retention depends on the type of record, the purpose for which it was collected, and any applicable accounting, tax, safety, or dispute-handling requirements. When data is no longer needed, we delete it, anonymize it, or otherwise limit its use in a practical manner.

We keep records only for as long as they are needed for the stated purposes or legal obligations.

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy when our practices or legal obligations change.